Tenant services
There are several services we can offer for our brand partners in helping them to begin and run operations in a cost efficient and reliable way.
EASIER MARKET ENTRY
EFFICIENT BUSINESS OPERATIONS
BETTER CUSTOMER SERVICE
PREOPENING TENANT SERVICES
- Store Operations Manual (Zsar rules and regulations), Vanilla Box specification and Shop Fitting Manual available on request
- Brand specific retail market feasibility study by FSP available on request (find out why they are predicting €7,800 per sqm sales density)
- Selected service providers for tenants’ market entry and company setup available
- Highly competitive insurance package for tenants already negotiated
- Selected service providers in legal counseling in place
- Staffing services in place for recruiting bilingual staff
- Selected Human Resources service provider in place
- Selected contractors for shop fitting available if needed
TENANT SERVICES DURING OPERATIONS
- Staff training in retail academy provided by expert retailers (customer service, window displays etc)
- On site / local storage and warehousing available
- Comprehensive office services for tenants available
- Marketing plan for the Finnish and Russian markets in place
- Strong year-through event program for Finnish, Russian and Asian shoppers in place
VISITOR SERVICES
- Tax free refunds and money exchange services on site
- Bus services from Helsinki city centre, the airport, high-speed train station and St. Petersburg city centre
- Compelling one-day travel packages to Asian stopover tourists in partnership with Visit Finland, Finnair and other Finnish tourism companies under Stopover Finland Program