Tenant services

There are several services we can offer for our brand partners in helping them to begin and run operations in a cost efficient and reliable way.

EASIER MARKET ENTRY

EFFICIENT BUSINESS OPERATIONS

BETTER CUSTOMER SERVICE

PREOPENING TENANT SERVICES

  • Store Operations Manual (Zsar rules and regulations), Vanilla Box specification and Shop Fitting Manual available on request
  • Brand specific retail market feasibility study by FSP available on request (find out why they are predicting €7,800 per sqm sales density)
  • Selected service providers for tenants’ market entry and company setup available
  • Highly competitive insurance package for tenants already negotiated
  • Selected service providers in legal counseling in place
  • Staffing services in place for recruiting bilingual staff
  • Selected Human Resources service provider in place
  • Selected contractors for shop fitting available if needed

TENANT SERVICES DURING OPERATIONS

  • Staff training in retail academy provided by expert retailers (customer service, window displays etc)
  • On site / local storage and warehousing available
  • Comprehensive office services for tenants available
  • Marketing plan for the Finnish and Russian markets in place
  • Strong year-through event program for Finnish, Russian and Asian shoppers in place

VISITOR SERVICES

  • Tax free refunds and money exchange services on site
  • Bus services from Helsinki city centre, the airport, high-speed train station and St. Petersburg city centre
  • Compelling one-day travel packages to Asian stopover tourists in partnership with Visit Finland, Finnair and other Finnish tourism companies under Stopover Finland Program

MORE FOOTFALL

INCREASED DWELL TIME

INCREASED SALES

Open hours:

  • Mon–Fri: 10–20
  • Sat–Sun: 10–18

Zsar in socials: